H-E-B plus! Pharmacy at 1821 South Valley Mills Drive in Waco, Texas

Customer Reviews about H-E-B plus! Pharmacy

• ✪ ✪ ✪ ✪ ✪
  Not happy with the Pharmacy- At 2 pm I called ahead on Thursday to be sure my prescription was ready for pick up so I could pick up quickly in the drive thru. I was told to give them till 3 pm and it would be ready. I showed up to pharmacy to pick up RX at 6 pm same day & was told I had no RX ready. I told them that I had just called at 2 & they assured me it would be ready so I didn't have to wait or hold up line & I had to be somewhere by 6:30...they told me it would take 5 min: being a pre-package RX they just needed to dock it and put a label on it (I work in healthcare)...20 min pass by & I was still waiting and the girls working were avoiding me, I had pushed the call button at 10 min mark & 15 minute mark, finally, at 6:25 I have my RX. Being that this is the 2nd time this has happened & why I called ahead to be sure it didn't happen again, I will be switching my pharmacy. HEB has been my pharmacy for 15 years so it does sadden me to leave but I cant help it that the people are slacking and lack great customer service. Especially when I called ahead to try to avoid this from happening again.
  March 09, 2017

  by Haley Harrington

Opening hours Open now

Today: 08:00 am — 10:00 pm

Photo gallery of H-E-B plus! Pharmacy

About H-E-B plus! Pharmacy in Waco